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Contact Us
Features
Report Illegal Activities
Border Watch
If you have information about suspicious cross-border activity, contact the CBSA using our Border Watch toll-free telephone line.Criminal Investigations
Report suspected cases of evasion, smuggling, fraud and other offences against laws enforced by the CBSA.Other Contacts
- Media Contacts
- CBSA Office Directory
- Contact a CBSA employee
- Government of Canada programs and services:
Call 1 800 O-Canada
(1 800 622-6232). - Regional CBSA Trade Compliance Offices
General enquiries
Visit our General Enquiries page for general information on such topics as:
- Personal travel
- Business importation/exportation
- Currency exchange rates
- Coming to Canada
For a list of the most frequently requested information, please refer to our Frequently Asked Questions page.
Frequently requested programs
Information resources
- Importing
- Vehicles (Transport Canada)
- Postal imports
- For information on a specific importation (Canada Post)
- Courier imports
- Firearms
- General information (Canada Firearms Centre)
- Food, plants and animals
- Border Wait Times
- Publications and forms
- Job opportunities
General enquiries
General contact information for the CBSA is available from our general enquiries page.
Disagreements, reviews and appeals
If you or your organization disagree(s) with an assessment or a decision the CBSA has made, please refer to our appeals section for more information.
Comments, Complaints and Compliments
We want to hear your comments, complaints, and compliments because your feedback helps us to review and improve our services.
