Canada Border Services Agency
Symbol of the Government of Canada

Commercial Carriers

Contact Information

E-mail:  carrier-cargo@cbsa.gc.ca

Fax: 613-957-9717

Telephone: 1-866-749-6623

Commercial Licensing and Security Unit
Canada Border Services Agency
150 Isabella Street, 10th Floor
Ottawa, Ontario
K1A 0L8

Please note that the following original documents must be submitted by mail and will not be accepted by fax or photocopy:

  • Bonded applications (Form E370) for any mode
  • Security in form of Customs Bonds (Form D120), certified cheques, money orders
    • Supplementary Customs Bond documents such as riders/endorsements, letters of reinstatement, notices of cancellation or continuation certificates

For more information regarding bonded and non-bonded carrier codes, contact the Border Information Service line.